Security
Use the official website and protect your sign-in link.
Check the address
The official website is mercorclaim.com. If you receive a suspicious communication, visit mercorclaim.com directly rather than using the link in the message.
We will never ask for
- Your email password
- Your online banking password
- Your banking PIN
- Bank security codes
Secure sign-in
We email a one-use sign-in link that expires after 15 minutes. Keep it private. You can request a new one whenever you need to return.
Keep your account private
Use an email address you control and can access privately. It does not need to be the address you use for Mercor. Anyone with access to your email may be able to use a sign-in link. Sign out when using a shared device.
Your documents
Your documents are not public. Uploaded files await a security check before they can be downloaded. Downloads are restricted to your account and authorised members of our team. Mercor has no access through this website.